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Have you ever been puzzled why one donor is riveted by your cause and seems to spur an avalanche of giving while another, equally dire, seems to be offended? In this Lunch & Learn Webinar Series, Pat shares and unpacks the ways donors become turned off, what we fundraisers expect is not always what we get, the 10 uncontrollables/5 controllables to make things right and how to re-win friends.


Learn more about Pat and his published books.

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