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The image shows two people shaking hands against a bright blue background. White text above the handshake reads, "A Donor Handshake," and below it says, "or a Hug?" To the right, the biblical reference "Luke 7: 37-38" is also in white text. The image implies a question about the nature of donor relationships, encouraging a deeper connection than a formal exchange.
Fundraising Verse of the Week

A Donor Handshake or a Hug?

“A woman in that town who lived a sinful life learned that Jesus was eating at the Pharisee’s house, so she came there with an alabaster jar of perfume. As she stood behind him at his feet weeping, she began to wet his feet with her tears. Then she wiped them with her hair, kissed them and poured perfume on them.” (Luke 7:37-38)

Simon, one of the Pharisees, invited Jesus to his home for dinner. A sinful woman learned Jesus was there and came to worship him. Overwhelmed by his presence, she began to cry as she poured an expensive bottle of perfume on his feet and wiped them with her hair. Simon was appalled at her display of love for Jesus, and that Jesus would allow her to touch him. Jesus knew Simon’s thoughts and taught a parable about two people who owed money they couldn’t repay. One owed a lot, the second owed a little, but the moneylender graciously forgave both debts.

Jesus turned the question toward Simon, “Who loved the moneylender more?” Simon got the point. Those who have been forgiven much, love much; those who have been forgiven little, love little. Simon had not offered to wash his feet, but the woman washed his feet with her tears. Donors who have been greatly impacted by your ministry tend to respond generously. How do you recognize how much your donors love your mission? Let’s apply Gary Chapman’s five love languages to donor relationships.

Words of Affirmation
Kevin, the executive director, was under fire for a biblical stand his ministry took. When the controversy hit the media, Jeff, his key major donor immediately texted to encourage Kevin. Texts turned to phone calls and then to meetings. Jeff ultimately backed up his words with a substantial gift.

Quality Time
We strive to spend quality time with our donors. One indicator your donors value your friendship is when they offer to spend quality time with you.

Acts of Service
The contrast between Simon and this woman was stark. She loved Jesus and wanted to serve him in humility. When donors volunteer to serve in meaningful ways, they love your ministry.

Receiving Gifts
This woman poured out an expensive bottle of perfume on Jesus’ feet. Some would see it as a waste, she saw it as worship. Jesus taught, “Where your treasure is, there is where your heart is also” (Matt. 6:21). When people love your ministry, they give liberally. The opposite is also true.

Physical Touch
Simon didn’t offer a servant to wash Jesus’ feet, but this woman cried on them, wiped his feet with her hair, and kissed them. It’s the glaring difference between a donor handshake and a hug. We desire our major donors to embrace our vision and mission, but some just want to hold us at arm’s length.

Think About This: Everyone’s love language is different. If you give gifts to a donor who’s love language is words of affirmation, you are not connecting to their heart. Know your major donors intimately so you can speak his or her love language.

Response: Father, please help me love my major donors with sincerity. Help me discern when they are ready for a significant ask.


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored three books: Ask for a Fish – Bold Faith-Based Fundraising, Simply Share – Bold, Grace-Based Giving, and Keep on Asking – Bold, Spirit-Led Fundraising. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for  Christian Leadership Alliance’s Outcomes magazine.

Donor Relations, Major Donors

Engage Your Donors On LinkedIn

Advancement professionals can no longer say, “I don’t need LinkedIn to help me find or engage with donors.” How we connect with donors has changed and there’s no going back. Don’t put it off. Engage your donors on Linkedin daily.

LinkedIn is a necessary tool when it comes to building your personal brand, establishing authority and credibility, researching and recruiting new volunteers, donors and employees, and building stronger relationships with your current constituents. It’s a vehicle to share your knowledge and experiences so that your connections keep you top of mind.

As an advancement professional, it’s a place where you can check in on your donors wherever you may be in the world, see what they’re up to, and celebrate their successes and achievements.

Here’s how you can apply the 6R’s of Donor Engagement on LinkedIn:

Research and Recruit

(1) Who do you know?

Dig into your donor list. Begin building your LinkedIn network. Sync your profile with your email address book. This enables LinkedIn to suggest people you could connect with. It’s also simple to use LinkedIn’s search bar to look for your major and prospective donors’ profiles. Personalize your connection request with an encouraging note or a reason they might like to connect with you.

(2) Why should they know you?

It’s important that your profile is complete, and your photo is current and professional. Add links to your organization’s company page, articles, enews, or publications.

(The last thing you want to do is look like you don’t know what you’re doing – here is a list of 25 things you’ll want to avoid.)

Relationship

Building donor relationships is a marathon not a sprint. Just as you would phone calls or email messages, dedicate time daily to engage on LinkedIn. A good rule of thumb is to set 15 minutes aside each morning. (Watch going over, it’s easy to do!)

(1) Check your donors’ posts often.

Engaging with your donor connections puts your profile directly in front of their networks; and all it takes is a “like” or comment on their posts. A simple, “Great thoughts” or “Thanks for sharing” can help expand your reach and it’s simply the considerate thing to do when someone’s thoughts or content resonate with you. Commenting with your personal insights or questions will increase engagement and exposure even more.

(2) Often post yourself.

Posting often creates additional opportunities for engagement, thus syndicating your content across home page feeds everywhere. Don’t be concerned about annoying people by posting every day. LinkedIn’s algorithms are tricky, and your network isn’t likely to see every post (A great idea is to publish articles natively with LinkedIn’s newsletter tool which does notify your network.)

Posting the answers to these questions will help you turn your followers into donors:

-What knowledge, insights, information, experience, or stories can you share?

-How can you draw your followers closer to your mission and vision?

-What posts could you share from your organization along with your own personal comment?

Important note: Watch your approach. Stay away from blatantly “selling” what you do or putting out the “ask.” LinkedIn is a professional network for independent thought – not a storefront, lemonade stand, or collection plate.

Request

If there is a prospective donor that you’ve connected with and would like to get to know more, use the private messaging feature to ask them if they’d like to connect virtually, by phone, or in person. This is the best place to make requests of a more personal nature.

Recognize

As you see fitting posts by your donors, “like” and comment by thanking them for what they do for the community or our society. Celebrate their work anniversaries, birthdays, milestones, successes, and achievements. Use the private messaging feature if you’d like to make your encouragement more personal. It’s also great to share their posts in your own personal feed along with an encouraging caption.

Lastly, endorse skills and post recommendations for your donors and connections if you’ve worked alongside them on campaigns, projects, or in service. This is a great way to recognize others and build rapport.

Report

If you have some exciting personal news or accomplishments to share, by all means, share it! Let your donors and connections encourage you! Remember, you are extending them the privilege of being there for you.

If your organization is in the middle of an exciting campaign or has its own exciting news, keep your donors and connections updated. Share posts and send private messages on progress.

It’s also favorable to share annual reports, video tours, photos, success stories, ribbon cuttings, media coverage, testimonials, and more.

LinkedIn is today’s way of accessing your supporters’ networks and “Rolodexes.” It allows you to draw supporters closer by engaging them on another level and in another place where they congregate. It’s about relationships, not rocket science. Don’t look back. Engage your donors on LinkedIn daily.


Article submitted by Pam Jacobs, Project & Digital Specialist

Donor Relations, TTG Answers

Building A Treehouse That Donors Will Treasure

Be inspired as Jody builds a treehouse with his daughter and shares its relevance to building a ministry that touches the hearts of donors.


Jody Fausnight has worked in the fund development field for more than 25 years and has held the CFRE (Certified Fundraising Executive) professional fundraising certification since 2000. He has served as a director of advancement or community or public relations director with four non-profit organizations in addition to many years of consulting services provided to clients of various ministries in NY and PA.

Mr. Fausnight founded and chaired a regional development training conference for Christian school leaders in Pennsylvania in 2003 and has been a speaker for ACSI and networking roundtable regional events for development staff. He has served as a deacon board officer in his church for some years and is active as a committee leader, volunteer and merit badge counselor in the Boy Scouts of America organization.

A published author, Mr. Fausnight has expertise in Christian school recruiting, public relations, fund development, and major gift cultivation strategies and has grown ministry development programs from the ground up on more than one occasion. He has successfully raised many millions on behalf of numerous smaller organizations for which he has been employed or contracted for consulting.

Jody holds a B.A. in Business Administration with a minor in Mass Communication from Taylor University and an M.B.A. from Lebanon Valley College. In his free time, Mr. Fausnight loves to ski, run and travel to new adventures with his family. He is blessed immeasurably to help ministries find their development footing, whatever place they may be starting from — as emerging development operations or entering major capital campaigns.

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