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Extra Inspiration, Stewardship

History Repeats Itself: Lead With Heart

I am about to celebrate 40 years in the stewardship arena, However, I must admit I have never made this statement as many times as I have made in the last 4 months: “I don’t know” or “I am not sure”. This Pandemic has tossed all of us a curve ball.  Frankly, a pitch none of us have ever seen before, ever!

History has a way of repeating itself. It really does. In fact the wisest man who ever lived, Solomon said “there is nothing new under the sun” (Ecclesiastes 1:9). Do we somehow believe Solomon would have uttered that statement if he had lived through 4+ months of COVID-19? There have been lots of dark moment in history and moments of uncertainty; unprecedented times are not new to history buffs.

Back Then

The year 1940 was an unprecedented year in world history and in particular Europe. Nazi Germany had run through most European countries like a hot knife through butter. Poland, Czechoslovakia, Belgium, Holland, and soon to be France name a few. An unlikely candidate named Winston Churchill was named as the new Prime Minister of England. 

France was also about to surrender to the Nazi war machine. Over 380,000 British and French troops had retreated to Dunkirk.  All of England was fearful as the last notch in the Hitler gun was the British Isles. They feared the Blitzkrieg and were certain there would be an invasion of ground forces in a matter of days or weeks.

Churchill’s first speech to the nation happened on April 9, 1940. Here’s an excerpt from that speech: “It would be foolish to disguise the gravity of the hour. It would be still more foolish to lose heart and courage”. Churchill shared many of the fears of his countrymen and women. But he instilled hope, faith, courage, and leadership with heart over the next 5 years as WWII played out in Europe, the Pacific, Africa, and Asia. 

Today

I don’t have his words of wisdom for you today. I wish I did. But I can say this – don’t lose heart, courage, hope, or faith in our God. HE is in charge as our world re-boots and when you say, “here we go again”. I don’t know what the future holds, but I know who holds the future. HE does. 

Be faithful and God will supply the fruit. HE will help you as you re-boot and re-tool your ministry. Certainly, there is some gravity to this hour in which we live. Be strong and courageous and do the work, the Lord your God is with you. “He will not fail you or forsake you until all of the work is finished”, so says 1 Chronicles 28-19-20. 

Marching orders in this battle and in this war are on the invisible foe. It’s clear: be safe, share hope, and lead with heart and courage as you connect with your colleagues or ministries and with your donors. RE-Read Psalm 91 in The Message. Invite everyone around you albeit the gravity of these times to rest in the shadow of the Almighty.

Yes, history repeats itself. So, let’s lead with heart.


Author: Pat McLaughlin, Founder & CEO of The Timothy Group. Check out some of Pat’s published books.

Fundraising

Connected Workers Connect Hearts

Has your Christian organization or ministry team adapted fully to flexible or remote working? How have you been seeking digital opportunities to share your vision and leadership knowledge to inspire others? What steps can you take to connect hearts and minds to advance The Good News of Jesus Christ?

New technologies and enhancing donor engagement are key initiatives for Christian organizations and nonprofits seeking digital transformation, The most important reason for prioritizing this shift is to embrace entirely new opportunities for growth. No Christian organization, private or public sector is immune from the powerful effects of connected devices and real-time communication platforms.

Connected Workers

Flexible or remote working looks different depending on your institution, organization, or sector. Team members who carry out different tasks remotely using digital technologies are known as connected workers. Know the term. The term is not a one-size-fits-all. There are many different types of connected workers with different roles such as executives, board members, educators, team members, missionaries, and volunteers. Titles don’t seem to matter much anymore in any industry. Every connected worker plays a crucial role in digital reach and transformation.

Connected Worker Technologies

A connected device has the ability to connect with other devices and systems through the internet. The connected worker device market foresees extreme growth over the next two decades. By harnessing this power, connecting workers to their audiences proves targeted and timely.

Platforms: Hardware or software that uses artificial intelligence like chat bots and data to allow communications and processes remotely and around the clock.

Interfaces: Technologies such as Slack or MS Teams that enable peer-to-peer information sharing.

Cloud and edge computing: Using the cloud allows workers to communicate with each other and manage shared data more efficiently.

Smart sensors and IoT devices: Sensors that monitor assets provide a more holistic overview of processes in real-time and prevents dangerous incidents.

Connected Decision-Making

When teams connect in real-time, they make more inclusive and informed decisions—becoming more efficient and effective in their roles and responsibilities. Potential results:

Improved accuracy and fewer mistakes

Increased proficiency and productivity

Reduced costs and saved time

Reduced dangerous mission field incidents

Connected Future

Implementing connected worker technologies continues to be an increasingly important priority. Not only is digital transformation important for taking advantage of new growth opportunities, but it’s crucial for the future of Christian organizations.

Connected Hearts

What will become of your beloved open-door policy and office plan? Work-life plans may have changed for good. One beloved approach remains the same – People over policy. So, what to do next? The same as usual, but with new methods. Connect the hearts and minds of your donors, board members, volunteers, teams, and mission field workers. Embrace technology and digital communications. Share the Good News Of Jesus Christ.


Are You Ready For Digital Donor Bounce Back?


Submitted by The Merry Marketing Mavens of The Timothy Group

Development, Donor Relations, Fundraising, Major Donors, Stewardship

3 Ways To Treat Donors as Partners

President John F. Kennedy inspired a generation with his Inaugural Address on January 20, 1961, “Ask not what your country can do for you — ask what you can do for your country.” Kennedy shifted the focus from receiving to giving and, in doing so, motivated hundreds of thousands of volunteers to give their lives in public service to make the world a better place.

Nonprofits should apply this famous quote to their donor relationships, “Ask not what your donors can do for you – ask what you can do for your donors.” Too often we fixate on meeting our needs and asking donors to help us achieve our goals. In so doing, we become too one-sided in our approach to donors.

Let’s be honest though – there is a practical side to fundraising.

We must meet our budget or risk going out of business. But this organizational self-focus overlooks the mutual benefit donors can share by partnering with your ministry – helping them thrive!

Donors thrive when you include them in your mission to change lives for eternity. Paul referred to his relationship to the Philippian church as a “partnership in the gospel” (Phil. 1:5). They were partners because they gave generously time and time again to share in his troubles (Phil. 4:14-16). They saw themselves as coworkers. Here are three ways to treat your donors like full partners.

(1) Communicate Good News and Bad News

It’s easy to share the good news about growing enrollment, an unexpected gift, or a positive answer from the zoning commission, but our donor communications tend to be guarded, and almost cautious, when we have to share bad news.

Recently a ministry sent a cryptic letter explaining why the executive director was fired. One donor reacted, “The letter said something without saying anything.” Open and transparent communication will strengthen your bond with your donors. We coached this ministry to over communicate with their ministry partners by calling key stakeholders to answer any questions they might have about the situation.

Paul was authentic about the many ministry challenges he faced. “We were under great pressure, far beyond our ability to endure, so that we despaired of life itself” (2 Corinthians 1:8). He was imprisoned, beaten, stoned, left for dead, and shipwrecked. “I have labored and toiled and often gone without sleep, I have known hunger and thirst and have often gone without food; I have been cold and naked. Besides all this, I face the daily pressure of my concern for all the churches” (2 Corinthians 11:27,28). As Paul’s readers experienced his story, their hearts joined his.

Key Takeaway: There is nothing to hide. Be honest, open, and forthright with your ministry partners.

(2) Speak from your Donor’s Perspective

Too often we ask our donors to support us as we do the work . When Paul sat chained in prison, in a real sense those Philippian believers were right there with him. When he floated to shore during his shipwreck (Acts 27), they were also bobbing up and down in the waves with him. When he preached the gospel and men, women and children came to faith, the Philippians shared in his harvest because they had invested in planting the seed.

Help them see their value by placing them on the front lines of ministry. Recently at a donor event the executive director of a relief and development agency made his appeal extremely personal. “Next week you will be serving food to refugees in Syria providing a warm meal and hope. You will be in Thailand rescuing young women trapped in sex-trafficking. You will be in Iraq sharing Bibles with people who have never seen a Bible. And you will be in India meeting the most urgent needs of a child in poverty.” These phrases transported donors from being spectators to becoming participants. It helped them thrive.

Key Takeaway: People learn best not by watching from the sideline but by playing in the game! Help your donors engage an “in-game” experience.

(3) Emphasize Eternal Dividends

Who really benefits from a donor’s gift? You do, because you can raise the funds to stay in business. The people you serve benefit, because you can continue ministering to them. Your donors also benefit because they will receive eternal rewards. Paul responded to the Philippians’ generosity, “Not that I desire your gifts; what I desire is that more be credited to your account (Phil 4:17).

Donor partnership is not just a one-way street. It should be a genuine partnership mutually beneficial to both your ministry and your donors. As a Christian ministry, you give your donors the unique opportunity of laying up treasures in heaven.

In all your donor communication you must tell great stories of changed lives. It’s not about your buildings, but what happens inside your buildings. It’s not about your staff; it’s how they impact your service recipients. It’s really not about your ministry at all; it’s about helping your donors fulfill their God-given responsibility to be good stewards. Give them compelling reasons to partner with you to impact eternity. Help them thrive!

Key Takeaway: Your ministry partners are not investing in a program or a product; they are investing in changed lives. Treat them as full partners in the gospel.


Download our free e-guide and HELP OTHERS DISCOVER THE GRACE OF GIVING.


Authors: Pat McLaughin and Ron Haas. Check out their published books.

Learn more about Pat here.

Ron has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Donor Relations, Major Donors, Strategic Planning

Partnering With Principal Gift Donors

Common fundraising wisdom suggests that 80% of dollars come from 20% of donors – the Pareto Principle applied to fundraising. In recent years, there has been a shift toward a higher percentage of dollars coming from a smaller percentage of donors. For the most part, 80/20 has been replaced with a 95/5 ratio. This shift emphasizes how important your top ten donors are to your success. A principal gifts strategy focuses your efforts on those few individuals who can make the greatest impact on your mission with their most generous gifts.

Cultivating principal gifts is different from your major gift strategy because these generous friends have the potential to move your ministry in an entirely new direction. This requires closer personal relationships and a greater emphasis on partnership. Large gifts require shared objectives, careful planning, and confidence in in your organization’s leaders. Principal gift donors don’t just want to support your vision, they want to dream with you. They look for ministries who have leaders with big ideas who can follow through.

Nehemiah was that leader with a big idea (Nehemiah 1:1-2:9). The walls of Jerusalem had been destroyed making the Israelites vulnerable to their enemies, but Nehemiah was 900 miles away and lacked resources. So, he did the only thing he could do – he prayed. He shed tears, fasted, and pleaded with God for four months. His answer came in the form of a principal donor. Nehemiah’s example teaches us seven important lessons about principal gift engagement.

Personal Relationship

Nehemiah and King Artaxerxes weren’t equals, but they were friends. They were close enough that the king noticed that something was troubling Nehemiah. How well do you know your top ten donors? Have you spent enough time with them to move from a casual acquaintance to an intimate friendship? Do you know their struggles with work, health, or children? Can they sense when you are carrying a heavy burden? The conventional wisdom when in the presence of kings and donors is, “put on a happy face.” You should be so close to some of your key donors that your hearts align as you listen to the Holy Spirit for “what’s next.”

Prayer

It wasn’t enough that Nehemiah had spent four months fasting and praying about the troubles in Jerusalem. He also breathed a quick prayer before answering the king when he asked what was troubling him (Neh. 2:4). Some people approach donors as ATM machines – punch in the right code, take the money, and leave. But successful donor relationships start with the premise that God is the ultimate source of our wealth. By asking for God to work in the situation, Nehemiah demonstrated that he relied more on God than on his own skills of persuasiveness. You might have a winning personality, a great brochure, and a fantastic video, but have you prayed? Proverbs 21:1 teaches, “In the Lord’s hand the king’s heart is a stream of water that he channels toward all who please him.”

Passion

Nehemiah started with “Why,” not “What.” He didn’t flood the king with a long, detailed case statement with a site plan of Jerusalem and schematics of the wall construction. His request wasn’t about bricks, mortar, and timber; it wasn’t even about building a wall and hanging city gates. Instead, Nehemiah answered the “So What?” question, “How will this project change lives?” Principal gift donors are motivated by stories and Nehemiah’s was compelling. He was sad because Jerusalem was in ruins and desired to bring relief to his people who were suffering. Nehemiah shared his heart with passion and the king responded with equal passion.

A Plan

King Artaxerxes responded to with, “What is it you want?” (Neh. 2:4). When a donor asks, “What do you want from me?” you better be ready with an answer. Nehemiah had spent four months not just praying, but planning. He had his requests ready including: time off, passports, a list of materials, and a security detail. When the king asked about a specific timeline, Nehemiah had a specific answer.

Do you know where you are going? How long it will take to get there? How much it will cost? How you will know when you’ve finally arrived? Many organizations have a fuzzy strategic plan – “We’re just going to do more of the same things we already do.” Principal donors are looking for a solid business plan. They are principal donors because they had a vision for accomplishing something in their own lives and figured out the steps necessary to achieve their goals. They expect the same from you. If you don’t have a clear strategic plan, focus on that first before asking principal donors to join you.

“Please”

Nehemiah asked boldly, “If it pleases the king…” His approach reveals two important aspects of the “ask.” First of all, be polite. Nehemiah didn’t demand a gift, he asked. Sometimes ministry leaders can be abrupt with donors. Here’s a phrase someone actually used, “God has blessed you with this nice house and lots of money, you ought to give to our cause.” Needless to say, his request was unsuccessful. Ask for a gift in the way you would like to be asked.

The second lesson is to focus on the interests of the donor. How can you work with them to accomplish their goals? What motivates them to give? How do they want to make an impact? After all, God has entrusted them with the responsibility to be stewards of their resources. The gift should “please” them in the sense that it will accomplish something of eternal significance.

Partners

When you ask a donor for a gift, you are asking that person to become your partner. Both parties in this partnership are important. You provide the front line of ministry, and your donor provides the support that makes your ministry possible. Nehemiah’s partner was the king and that relationship gave Nehemiah confidence when he faced opposition. The confidence that your major donors place in you should give you strength in tough times.

A donor wants to have confidence in your leadership; that you know what you are doing, that you will use the gift for the purposes that it was given, that you will follow through. Viewing your donors as partners raises your own stewardship of the gift. You’re not just accountable to your board for the way in which you manage the gift, you are accountable to the donor.

Praise

Because Nehemiah was so close to the king, it’s safe to assume that he thanked him for his generous gift. But Nehemiah realized the ultimate source of the gift, “Because the gracious hand of my God was upon me, the king granted my requests” (Neh. 2:8).

Fundraising does not depend upon the philanthropic spirit of donors. Ultimately, it is the blessing of God who chooses to work through individuals. Christian donors want to be thanked for their gift, but they want the praise directed to the Lord.

Do you feel like you’re carrying the burden of your ministry all by yourself? Ask God to help you identify principal donors whom you could invite to join your cause. Then walk with them as you discover God’s will for what he wants you and your principal donors to accomplish together.


Author: Ron Haas

Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Stewardship, Strategic Planning

12 Habits Of Financially Healthy Congregations

How does your congregation view spiritual health? Does this include a financial component? Stewardship messages are not often heard and taken to heart. Until tithing is viewed as a spiritual issue, your congregation’s spiritual growth will be limited. Conversely, healthy churches don’t think about money all the time. It is a natural part of their church life. So what do we do? Here are 12 habits we have observed in financially healthy congregations.


Content Author: Ron Haas. Timothy Toon Animator: Madison Bluhm

Downloadable E-Guides, Strategic Planning

Jesus Film Project Digital Ministry Resource Kit

The Jesus Film Project Digital Ministry Kit is chock full of digital technology advice that offers an unprecedented opportunity to break down barriers and share the gospel. Especially when face-to-face ministry isn’t always possible. This is hands-down one of the best, top E-guides out there for ministry marketing teams.

Oh and while you’re there, please…

Donor Relations, Major Donors

Making It Right With Donors On Your List

Have you ever been puzzled why one donor is riveted by your cause and seems to spur an avalanche of giving while another, equally dire, seems to be offended? In this Lunch & Learn Webinar Series, Pat shares and unpacks the ways donors become turned off, what we fundraisers expect is not always what we get, the 10 uncontrollables/5 controllables to make things right and how to re-win friends.


Learn more about Pat and his published books.

Capital Campaigns, Fundraising, Strategic Planning

Empty Optimism or Pie In The Sky Fundraising?

Do you practice empty optimism or pie in the sky fundraising? Donor conversations, feasibility studies, and casting vision all work together to show how you CAN DO something bigger than you thought. Check out Ron’s video “How Pre-Campaign Studies Help You Set Fundraising Goals” in our Timothy Trains Video Series.

Learn more about Ron and his published books.

The Timothy Group Video Learning Series & Live Forums
Major Donors

Hitting The Donor’s Sweet Spot

Where’s The Sweet Spot?

In personal solicitation with major donors, we often talk about the importance of the romance process. This takes place before the actual ask. One part of that is getting to know the donors – their interests, their passions and what motivates them most about what you do. We sometimes call this their “sweet spot.” Not always easy to detect or uncover, but once you do, you have a better chance to hit a home run. Just like in baseball, hit the sweet spot and watch it fly out of the park!

Did You Stretch Enough?

On a recent visit with a client who is engaged in a major capital campaign, I saw this happen first hand. I accompanied the development director on a major donor visit. We had prepared a leadership proposal for him and his wife for $30,000. This number was based on their giving to the last campaign (8 years ago) and also their annual giving since that time. It was a bit of a “stretch” over their past giving.

Should You Go To The Next Level?

The visit went well. He liked the projects described. We completed the solicitation for $30,000, He told us he would talk to his wife and have an answer in a week. We then showed him a list of prepared “named gift opportunities,” starting at $100,000 and as high as $1 million. We do this with all of the donors so that, even if they can’t do (or are not interested in) a gift at that level, they may know someone else who might be.

Game On!

Little did we know that one of the items on that named gift list hit a cord, a “sweet spot.” Four hours after our initial solicitation visit, the donor showed up at the office with a completed pledge card for $150,000! That is right – not the $30,000 we asked him for, but 5 times that amount. He said he went home, discussed things with his wife and they decided to put their name on an outside amphitheater that the ministry plans to construct. Their family’s interest in music, drama and the arts had gone largely undetected. It is an area they are passionate about and they want to leave a legacy in that way.

Win-Win For All

Just think of the success we could have with every major donor if we took the time to find their “sweet spot.” It doesn’t always happen the way I described above. In most cases, it is hard work and something you need to be intentional about. But, in the end, the rewards are well worth the effort.


Feature article submitted by Kent Vanderwood, Vice President. Kent offers clients over 35 years of non-profit experience including teaching, administrative, consulting, and directorships. Through his work as Development Director for The Potter’s House, Gospel Communications International, and Mel Trotter Ministries, Kent brings a wealth of experience in fundraising and development. He currently resides a board member for the West Michigan chapter of the Association of Fundraising Professionals (AFP). His passion for seeing Christian stewardship principles applied in a systematic way helps the non-profit organization or ministry be successful in fulfilling its mission.

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