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Communication, Donor Relations, Fundraising, Major Donors

Fix Your Roof!

Capturing meaningful donor information is critical for your ongoing fundraising success. How can you encourage your team to write meaningful contact reports in your CRM? Submitting visit reports is an afterthought for many development representatives who “will get to it when they have time,” but never seem to find the time. Some simply don’t like paperwork and procrastinate until their scribbled notes no longer make sense. Good fundraisers are typically more relationship-oriented than task-oriented so writing contact reports doesn’t come naturally to them. Donor contact reports add to your institutional knowledge about your donors and their relationship to your ministry. Contact reports bring accountability to your team and give future team members insight into your key donor relationships. If you don’t write it down, you’ll forget some important conversation and miss an opportunity. Unrecorded contact reports might not seem like a big deal, but it’s like overlooking a small leak in your roof that, if not addressed, will cause a lot a damage.  Effective donor reports key gather data and should include these four R.O.O.F. points: R—Reason for the Visit Every visit must have a definite purpose. Categorize your visit as “Discovery,” “Cultivation,” “Solicitation,” or “Stewardship.” If your goal is “Discovery,” listen for information you can glean about your donor’s connection to your ministry, their giving capacity, and why they might be motivated to give. If your purpose is “Cultivation,” take specific steps to build a closer relationship between your donor and your ministry. Whom from your organization could you introduce that would establish another attachment? What information could you share to spark a greater interest? When you are ready to “Solicit,” take a personalized proposal based on their giving interests and ask for a specific amount or gift range. The purpose of “Stewardship” visits is to genuinely thank your donors and continue to deepen your relationships. O—Observation Listening and observing are top fundraising skills. Philosopher and Yankees catcher, Yogi Berra, once remarked, “You can observe a lot by just watching.” From a fundraising perspective: you can also hear your donor’s heart by listening. How did your donor respond to your questions? What questions did they ask? What excited them about your ministry? What concerned them? Notice their pictures on the wall, magazines on the coffee table, or any plagues or awards on their desk. Look for clues that reveal the things that are close to their heart so when you’re ready to ask, you will ask for the right project and the right amount. O—Opportunity In every donor meeting you should present an opportunity. Obviously, for a Solicitation meeting you will present a specific proposal for how your donor can partner financially with your ministry. In Discovery, Cultivation, and Stewardship meetings your opportunities may be to seek their advice on your project, ask a probing question, provide additional information, invite your donor for a tour, or pray for them. Have a specific outcome in mind. What will make this meeting a success? Record important takeaways from your meeting. F—Follow-Up Fundraisers can learn the value of follow-up from the world of sales.  A study by Brevet revealed that 80% of sales require five follow-up calls after the initial meeting and 44% of sales reps give up after one follow-up meeting. Thomas Edison said, “Many of life’s failures are people who did not realize how close they were to success when they gave up.” Don’t let your donor opportunities slip through the cracks simply because you got tired of following up. What unanswered questions did your donor have that you can research and report back to them? What next move will bring your donor closer to a gift? Record your specific follow-up steps. Lead/Lag Indicators There are many data points you can track in fundraising. Some ministries have high accountability for their team members. If the visit isn’t recorded in the database within 48 hours after the meeting, it doesn’t count. Essentially, the manger is saying, “It didn’t happen.” Contact reports don’t have to be a book. Just record the key points that will give you or the next gift officer insights into your donor’s heart. Ministries that concentrate on tracking R.O.O.F lead indicators, discover their lag indicators will follow. Don’t lose your donor conversations, fix your roof!
Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.
Fundraising Verse of the Week

The Confident Fundraiser

“But blessed is the one who trusts in the Lord, whose confidence is in him. They will be like a tree planted by the water that sends out its roots by the stream. It does not fear when heat comes; its leaves are always green. It has no worries in a year of drought and never fails to bear fruit” (Jeremiah 17:7-8). 

How do you approach fundraising? Some trust their education, years of experience, great strategies, or even their winning personality. All these rely on human efforts. Fundraising is spiritual work that requires spiritual tools. Jesus taught, “I am the vine; you are the branches. If you remain in me and I in you, you will bear much fruit; apart from me you can do nothing” (John 15:5). If your fundraising work implements the latest, greatest strategies and tactics you might succeed from a world perspective but will accomplish nothing for eternity. Instead, yield your plans to the Lord and seek his guidance for your every move.

Notice how Jeremiah describes fruitfulness:

Planted by the Water

As a ministry leader, you must pursue a growing relationship with the Lord. Don’t go through spiritual motions; ground yourself in the word. It’s too easy to get caught up with the tasks you believe God wants you to do and neglect who God wants you to be. Are you closer to the Lord today than when you first started fundraising?

No Fear When Heat Comes

Fundraising is the ministry front line. Have you faced the heat yet? Heat comes from many sources: antagonism from those who oppose your mission, disgruntled constituents who question a decision, board members or staff with different agendas, or miscommunication among your team members. You won’t have all the answers but seek to resolve issues with humble confidence.

Leaves are Always Green

When your root system is firmly connected with the living water, you will always have a fresh perspective of your situation. Much of fundraising relies on optimism. Joy and confidence from the Lord can overflow to your donors and staff.

No Worries in a Year of Drought

Perhaps you are experiencing a fundraising drought. Don’t worry. “The pagans run after all these things, and your heavenly Father knows that you need them” (Matthew 6:32). Work as hard as you can and pray that God will open “the floodgates of heaven and pour out so much blessing that there will not be room enough to store it” (Malachi 3:10).

Never Fails to Bear Fruit

Sure, we all want the fruit of more donors and dollars than last year, but what about the spiritual fruit you bore in the lives of your donors? How did you challenge them grow in the grace of giving? How did you encourage them to lay up treasures in heaven? Seek fruit that will last.

Response: Father, forgive me for trying to bear fundraising fruit in my own strength. Prompt me to invest more time in prayer to implement the right strategies that yield eternal fruit.

Think About This: When you face a God-sized goal, be sure to reflect all the glory to him when he enables you to achieve it! “This is to my Father’s glory, that you bear much fruit” (John 15:8).

Have a Spirit-led week!

Ron

If this devotional encouraged you, please forward it to a friend!


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Client Impact, Donor Relations, Fundraising, TTG Answers

Keeping Score: Setting and Achieving Fundraising Goals for You and Your Team!

Your fundraising calendar is chocked full of urgent things to do, but are they the right things? It’s not enough to be busy, you’ve got to be productive. So, how do you decide where to invest your time and energy to achieve the greatest results? What metrics do you use to keep everyone on pace to reach the goal? Everyone needs accountability. It’s not what expect that gets done, it’s what you inspect!

Join Ron Haas as he discusses “Keeping Score: Setting and Achieving Fundraising Goals for You and Your Team”

https://www.youtube.com/watch?v=sWBHyl1m5kU
Fundraising Verse of the Week

Donors Who Grab The Rope

“Ebed-Melek the Cushite said to Jeremiah, ‘Put these old rags and worn-out clothes under your arms to pad the ropes.’ Jeremiah did so, and they pulled him up with the ropes and lifted him out of the cistern” (Jeremiah 38:12-13).

Nebuchadnezzar was knocking on Jerusalem’s door. Jeremiah warned that those who stayed in the city would die; those who escaped would live. Even though he was speaking God’s truth, the city officials accused him of discouraging everyone, “This man is not seeking the good of these people but their ruin” (Jeremiah 38:4). The officials complained to King Zedekiah, so he turned Jeremiah over to them and they threw him into a cistern. Imagine how desperate Jeremiah felt as he sank into the mud. We can learn five lessons from his dire situation.

When You’re Stuck in the Mud…

Do you feel like Jeremiah? He spoke truth, but no one wanted to listen. Perhaps your ministry has taken an unpopular stand. Maybe the media has caught wind of the story and amplified the situation. No matter how much you try to explain your side of the story, public opinion says, “you are not seeking good, but ruin.” Consequently, you’re stuck with few options.

You Need a Friend…

Thankfully, Jeremiah had a friend who cared. Ebed-Melek was also a city official, but he was convinced that Jeremiah was speaking the truth. He pleaded to King Zedekiah, “he will starve to death” (Jeremiah 38:9). You need people to speak on your behalf when you don’t have a voice. Stand your ground. Be faithful to your mission. Your donors will notice and respond.

To Recruit His Friends…

King Zed gave Ebed-Melek permission to round up thirty-one friends and rescue Jeremiah. Here’s an interesting fundraising application. You might be so deep in the mud that just one donor can’t solve your problem. Fundraising is a team sport. Motivated donors ask their friends to partner with them on projects close to their hearts.

To Pull You Out…

Ebed-Melek and his friends grabbed some ropes and old rags, went to the cistern, and pulled Jeremiah up out of the mud. As Chase and Michelle raised missionary support, they challenged individuals to “hold the rope as we go over the cliff!” You need some key donors on the other end of the rope pulling for you.

And Restore Your Voice.

Jeremiah’s cistern experience didn’t silence him. Interestingly, the first person to seek his counsel was King Zedekiah himself. Jeremiah was skeptical that the king would listen, but he spoke truth anyway. If the king obeyed God, things would go well for him; if he disobeyed, he would be the one sinking in mud. (Jeremiah 38:20-23). Learn from Jeremiah’s courage. Always speak God’s truth—no matter the cost.

Response: Father, I’m discouraged about our current situation. Please give me courage to speak truth and faith to trust your plan. Please prompt some generous donors to throw us a rope!

Think About This: When the Babylonians breeched the wall, they seized the city officials who had thrown Jeremiah in the cistern, but God enabled Ebed-Melek to escape (Jeremiah 39:18). You never forget those who helped you when you were down. Neither does God (Hebrews 6:10)!

Have a Spirit-led week!

Ron

If this devotional encouraged you, please forward it to a friend!


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Fundraising Verse of the Week

Asking For More

17 Caleb gave his daughter Aksah to him (Othniel) in marriage. 18 One day when she came to Othniel, she urged him to ask her father for a field. When she got off her donkey, Caleb asked her, “What can I do for you?” 19 She replied, “Do me a special favor. Since you have given me land in the Negev, give me also springs of water.” So Caleb gave her the upper and lower springs (Joshua 15:17-19).

Aksah was Caleb’s only daughter whom he gave in marriage to Othniel as a reward for conquering the city of Kiriath Sepher. Her dowry was a tract of land in the Negev, but she wanted more. So, she urged her husband to ask her dad for water to irrigate her land. Scripture doesn’t record Othniel’s response. Perhaps he felt it would seem ungracious or presumptuous ask for another gift, but that didn’t stop Aksah. She went to Caleb and boldly asked for more! Aksah teaches us four lessons about asking!

Overcome Reluctance.

Othniel was a brave warrior, but when it came to asking, Aksah felt he needed a little push. Sometimes we struggle asking major donors for additional gifts. We question if we should ask again or whether the donor would even consider a second gift. Here’s an important fundraising rule: Don’t decide for your donors, let them make up their own minds about giving to your project.   

Ask Personally.

This request was so important to Aksah that she was determined to ask for herself. She didn’t wait for Othniel or task a servant to deliver the message. She saddled up her donkey and made a donor visit. Modern technology is wonderful, but don’t rely on mail, email, texts, or even Zoom. Make every effort to visit your donor face to face when asking for a big gift.

Be Proactive.

When Caleb asked, “What can I do for you?”, Aksah was prepared with an answer. She thanked him for giving her land and then asked for a special favor, “Give me also springs of water.” You must have clear outcomes in mind for your major donor calls. What do you hope to accomplish in your meeting? Not every meeting is an ask, but when it’s time to ask, be clear about what you want your donor to do.

Understand Relationships.

Aksah certainly had an advantage in this solicitation. She was Caleb’s only daughter, her husband was a respected leader who would become Israel’s first judge, Caleb had already given a generous first gift, and then there’s the granddad factor. She was the right person to make the ask. In your major donor relationships, you must earn the right to ask. Big requests shouldn’t be a surprise. How have you strengthened your key donor relationships, so they are ready to give?

Response: Father, forgive me for my reluctance to ask for a second gift. Help me cultivate strong donor relationships. Give me boldness to ask. Prompt my donors to be generous!

Think About This: When you make solicitation assignments for your team, always choose the person who has the strongest relationship with the donor. Make it easy for your donor to say “Yes,” and difficult for them to say, “No.”

Have a Spirit-led fundraising week,

Ron


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Fundraising Verse of the Week

Great Needs, but Few Leads

Elisha said, “Go around and ask all your neighbors for empty jars. Don’t ask for just a few” (2 Kings 4:3).

Many ministries face great financial needs, but have few donor leads. Whom can you turn to find the resources you need? A widow approached Elisha with a great need. Her husband, who was enrolled in the school of prophets, passed away leaving her with a sizable debt. It was so insurmountable that her creditors threatened to take her two sons as slaves. Grief-stricken, she cried out to Elisha for help. His answer can help you solve your desperate need.

1. Assess Your Situation.

Elisha replied to her, “How can I help you? Tell me, what do you have in your house?” “Your servant has nothing there at all,” she said, “except a small jar of olive oil” (vs. 2). Many times, we view ourselves as having absolutely nothing to work with. Look closely at your database. Namestorm with your board members. Can you identify anyone who could give $100,000 to your ministry? How about $50,000… $25,000… $10,000… $5,000? Work down your list until you find a lead. Everyone knows someone who could give $1,000.

2. Ask Your Friends.

Elisha helped her realize that she had more resources beyond what she had in her house—she had a network of neighbors and friends. You have relationships with those you serve and those who love those your serve. Our minds always jump to millionaires and billionaires we’ve never met and will probably never meet. Instead, focus your efforts on those in your immediate circle.

3. Ask for a Gift they can Give.

Elisha gave her curious instructions. “Go around and ask all your neighbors for empty jars. Don’t ask for just a few” (vs. 3). Can you imagine the scene? “Mary, could I borrow as many empty jars as you can spare?” She gathered jars of all sizes. Sometimes, we look for one mega donor who can give a mega gift to solve all our problems. It’s easy for a donor to say no to a large request. Ask them for a gift they can say yes to!

4. Exercise faith.

The woman filled her house with empty jars, went inside, and shut the door. Then she and her sons witnessed God’s miracle of provision. One by one she filled each jar from her little jar of oil. When the last jar was filled, the oil stopped. She must have wished she had asked a few more neighbors for a few more jars. Don’t stop reaching out. Don’t stop telling your ministry story. Don’t stop asking for gifts no matter how small. The minute you stop asking, the gifts stop coming.

Response: Father, I feel like this desperate widow. Open my eyes to relationships I have and give me the courage to ask for help. Give me faith to trust you for your provision.

Think About This: A master bonsai gardener took an overgrown, partially dead juniper tree and transformed it into a work of art. He commented about his finished product, “You have to use what you’ve got to get what you want.” Use what you have and let God transform it into something beautiful for his glory.

Have a Spirit-led fundraising week,

Ron


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Communication, Fundraising, Major Donors

Donor-Centric Communication

President John F. Kennedy inspired a generation his with Inaugural Address on January 20, 1961, “Ask not what your country can do for you — ask what you can do for your country.” JFK changed the focus from receiving to giving and motivated hundreds of thousands of volunteers to give their lives in public service to make the world a better place. Nonprofits should apply this famous quote to their donor relationships, “Ask not what your donors can do for you – ask what you can do for your donors.” We fixate on meeting our needs and ask donors to help us achieve our goals. There is a practical side to fundraising. We must meet our budget or risk going out of business. But this organizational self-focus overlooks the mutual benefit donors can share by partnering with your ministry. This concept of doing something for your donors doesn’t mean giving them some tangible gift although that’s a nice way to express your gratitude. Doing something for your donors involves the intangible gift of including them in your mission to change lives for eternity. Paul referred to his relationship to the Philippian church as a “partnership in the gospel” (Phil. 1:5). They were partners because they gave generously time and time again to share in his troubles (Phil. 4:14-16). They saw themselves as co-workers. Here are three ways to treat your donors like full partners. 1. Communicate Good News and Bad News The Philippians were partners with Paul through thick and thin. In 2 Corinthians 1:8, Paul wrote, “We were under great pressure, far beyond our ability to endure, so that we despaired of life itself.” Paul was authentic about the challenges he faced. Our donor communications tend to be guarded especially when we share bad news. A ministry recently sent a cryptic letter explaining why the executive director was fired. One donor reacted, “The letter said something without saying anything.” Open and transparent communication will strengthen your bond with your donors. When Paul sat chained in prison, in a real sense those Philippian believers were right there with him. When he floated to shore during his shipwreck (Acts 27), they were also bobbing up and down in the waves with him. When he preached the gospel and men, women and children came to faith, the Philippians shared in his harvest because they had invested in planting the seed. 2. Speak from your Donor’s Perspective Too often we ask our donors to support us as we do the work. Help them see their value by placing them on the front lines of ministry. Recently at a donor event the executive director of a relief and development agency made his appeal extremely personal. “Next week you will be serving food to refugees in Syria providing a warm meal and hope. You will be in Thailand rescuing young women trapped in sex-trafficking. You will be in Iraq sharing Bibles with people who have never seen a Bible. And you will be in India meeting the most urgent needs of a child in poverty.” These phrases transported donors from being spectators to becoming participants. 3. Emphasize Eternal Dividends Who really benefits from a donor’s gift? You do, because you can raise the funds to stay in business. The people you serve benefit, because you can continue serving them. But your donors also benefit because they will receive eternal rewards. Paul responded to the Philippian’s generosity, “Not that I desire your gifts; what I desire is that more be credited to your account (Phil 4:17). Donor partnership is not just a one-way street. It should be a genuine partnership mutually beneficial to both your ministry and your donors. As a Christian ministry, you give your donors the unique opportunity of laying up treasures in heaven. In all your donor communication you must tell great stories of changed lives. It’s not about your buildings, but what happens inside your buildings. It’s not about your professors, it’s how they impact your student’s lives. It’s really not about your ministry at all, its about helping your donors fulfill their God-given responsibility to be good stewards. Give them compelling reasons to partner with you to impact eternity.
Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.
Fundraising Verse of the Week

Going to the Well One More Time

17 The servant hurried to meet her and said, “Please give me a little water from your jar.”18 “Drink, my lord,” she said, and quickly lowered the jar to her hands and gave him a drink. 19 After she had given him a drink, she said, “I’ll draw water for your camels too, until they have had enough to drink.” 20 So she quickly emptied her jar into the trough, ran back to the well to draw more water, and drew enough for all his camels (Genesis 24:17-20).

Abraham gave his servant detailed instructions about finding bride for Isaac. He was not to look among the daughters of the Canaanites but travel back to his homeland and search among his relatives (see Genesis 24:1-4). Abraham’s servant prayed that God would reveal the right young woman by prompting her to give him a drink and water his camels. God answered immediately in an incredible way.

Rebecca’s over and above response teaches us four important truths about donor endurance. Sometimes we are reluctant to ask a major donor repeatedly for support for fear they will tire of us and stop giving altogether. Donor fatigue seems real, but is it?

Start Small

Abraham’s servant prayed specifically that the woman would give him a drink and offer to water his camels (Genesis 24:14). He didn’t overwhelm her with a big ask, but wisely started small, “Please give me a little drink from your jar.” Most million-dollar gifts start with a small entry gift. Don’t shock your key prospects with a huge first gift. Ask for a gift that makes it easy for them to say “yes.”

Notice Enthusiasm

Watering camels is a huge job. A thirsty camel can drink more than 30 gallons of water in 15 minutes. If Abraham’s servant had an entourage with ten camels, we can understand why Rebecca ran so quickly back and forth from the well. Rebecca’s eager response wasn’t just because she had a good work ethic. Her generosity was a sign of God’s answer. God can bring special donors to you who have the gift of giving enthusiastically.

Deepen Your Relationship

When Rebecca finished her task, Abraham’s servant gave her a gold nose ring and two gold bracelets. It wasn’t just a generous tip for doing a great job, it was a proposal for marriage to Isaac. Develop a lifelong relationship with your key ministry partners. As your friendship deepens over the years, so will their financial commitment to your success. God rewards those who are generous by giving them more opportunities. “You will be enriched in every way so that you can be generous on every occasion” (2 Cor. 9:11).

Response: Father, lead me to donors you have selected to partner with our ministry. Grant them the energy and resources to give generously until the job is finished.

Think About This: Jesus promised “Give, and it will be given to you. A good measure, pressed down, shaken together and running over, will be poured into your lap” (Luke 6:38). That doesn’t sound like donor fatigue. Don’t view generous donors as a well that could run dry. See them as rivers of living water that God abundantly supplies to refresh others.

Have a Spirit-led fundraising week,

Ron


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

Fundraising Verse of the Week

It All Depends on the Liver

“For the king of Babylon stands at the parting of the road, at the fork of the two roads, to use divination: he shakes the arrows, he consults the images, he looks at the liver” (Ezekiel 21:21).

19th century philosopher William James penned this witty word play, “Is life worth living? It all depends on the liver.” A healthy liver is key to living a healthy life. Your liver performs approximately 500 functions including synthesizing amino acids and cholesterol; metabolizing carbohydrates, proteins, and fats; and producing bile which assists digestion in the small intestine. The ancient Babylonians believed that the liver could inform their decisions. Should we turn right or left?

What guides your ministry direction? How do you decide what programs to pursue or eliminate? What factors do you examine to determine if you need new facilities to accomplish your mission? Your non-profit is too sophisticated to look at a liver—instead, you’ve developed a strategic plan! Consider these four perspectives.

Top Down

Autocratic leaders desire to control every aspect of their organization, especially direction. This type of leader makes all the decisions with little to no input from followers. Many non-profits started from the vision of one individual who saw a need, took the risk to create a solution, and it worked. Top-down decisions are made quickly, but they can also demoralize followers who don’t feel their voice is heard.  

Bottom Up

This approach to strategic planning believes that the best innovative ideas come from the frontline staff who serve every day. Bottom-up planning is more democratic and can lead to small, incremental changes. While it is imperative to achieve buy-in from key staff, a bottom-up approach sometimes lacks support from leadership or trustees.

Inside Out

An inside-out strategic plan suggests that everyone in the organization knows more about how to help than everyone outside the organization. One challenge with this perspective is that organizations can become insulated and focus more on internal issues. Always remember Peter Drucker’s wise admonition, “Organizations exist to serve people outside the organization.”

Outside In

It’s healthy to make decisions with information from your community and constituency. What do your customers want and expect from your organization? Carefully listening those you serve helps you respond more effectively to their needs. However, if you chase the demands of people who don’t align with your mission you could possibly drift off course.

Ahead Behind

Effective strategic planning takes elements of all four approaches, but the best strategic planning refuses to rely on human understanding and seeks God’s direction. Moses experienced a wonderful promise, “See, I am sending an angel ahead of you to guard you along the way and to bring you to the place I have prepared” Exodus 23:20. God has a perfect future for your ministry and will guide you along the right path, if you ask.

Response: Father, please forgive us for leaning on our own understanding when developing our strategic plans.

Think About This: Make Isaiah 30:21 a key strategy when mapping your direction. “Whether you turn to the right or to the left, your ears will hear a voice behind you, saying, ‘This is the way; walk in it.’”

Have a Spirit-led fundraising week,

Ron


Ron Haas has served the Lord as a pastor, the vice president of advancement of a Bible college, a Christian foundation director, a board member and a fundraising consultant. He’s authored two books: Ask for a Fish – Bold Faith-Based Fundraising and Simply Share – Bold, Grace-Based Giving. He regularly presents fundraising workshops at ministry conferences and has written fundraising articles for At the Center magazine and Christian Leadership Alliance’s Outcomes magazine.

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